Speaker: Michelle Mirkovic, PT, MHA 

Session Description 

Patients often fall through gaps that organizations do not realize exist. This session focuses on identifying breakdowns in care delivery and designing workflows that support continuity, coordination, and long-term patient engagement. 

Learning Objectives 

Participants will be able to 

• Apply patient journey mapping techniques to identify care delivery gaps  

• Describe the importance of longitudinal patient management 

• Recognize the role of care coordination in improving outcomes  

• Identify workflow vulnerabilities that impact quality and cost 

• Prioritize operational improvements that support Value-Based Care success 

Register via Zoom:

Zoom Webinar Registration Link

If you would like to claim credit, please return to your CE Now account to claim your credit following the session.