1 Start 2 Complete Learning Objectives: Introduction * Please rate each objective on how well the item was met based on the following: 1 = Strongly disagree, 2 = Disagree, 3 = Neutral, 4 = Agree, 5 = Strongly Agree If any rating is 3 or below, please comment. Strongly DisagreeDisagreeNeutralAgreeStrongly Agree How well were the objectives met? How well were the objectives met? - Strongly Disagree How well were the objectives met? - Disagree How well were the objectives met? - Neutral How well were the objectives met? - Agree How well were the objectives met? - Strongly Agree Understand the need to manage aggressive patient and family situations. Understand the need to manage aggressive patient and family situations. - Strongly Disagree Understand the need to manage aggressive patient and family situations. - Disagree Understand the need to manage aggressive patient and family situations. - Neutral Understand the need to manage aggressive patient and family situations. - Agree Understand the need to manage aggressive patient and family situations. - Strongly Agree Increase awareness of the current state of healthcare violence in the U. S. Increase awareness of the current state of healthcare violence in the U. S. - Strongly Disagree Increase awareness of the current state of healthcare violence in the U. S. - Disagree Increase awareness of the current state of healthcare violence in the U. S. - Neutral Increase awareness of the current state of healthcare violence in the U. S. - Agree Increase awareness of the current state of healthcare violence in the U. S. - Strongly Agree Recognize the benefits of learning de-escalation skills. Recognize the benefits of learning de-escalation skills. - Strongly Disagree Recognize the benefits of learning de-escalation skills. - Disagree Recognize the benefits of learning de-escalation skills. - Neutral Recognize the benefits of learning de-escalation skills. - Agree Recognize the benefits of learning de-escalation skills. - Strongly Agree Comments: Introduction If any rating was 3 or below, please comment here. Learning Objectives: Background * Strongly DisagreeDisagreeNeutralAgreeStrongly Agree How well were the objectives met? How well were the objectives met? - Strongly Disagree How well were the objectives met? - Disagree How well were the objectives met? - Neutral How well were the objectives met? - Agree How well were the objectives met? - Strongly Agree Recognize the paradigm shift in managing escalating behavior. Recognize the paradigm shift in managing escalating behavior. - Strongly Disagree Recognize the paradigm shift in managing escalating behavior. - Disagree Recognize the paradigm shift in managing escalating behavior. - Neutral Recognize the paradigm shift in managing escalating behavior. - Agree Recognize the paradigm shift in managing escalating behavior. - Strongly Agree Understand the de-escalation process (Definition, Domains) Understand the de-escalation process (Definition, Domains) - Strongly Disagree Understand the de-escalation process (Definition, Domains) - Disagree Understand the de-escalation process (Definition, Domains) - Neutral Understand the de-escalation process (Definition, Domains) - Agree Understand the de-escalation process (Definition, Domains) - Strongly Agree Comments: Background If any rating was 3 or below, please comment here. Learning Objectives: Cultural Awareness * Please rate each objective on how well the item was met based on the following: 1 = Strongly disagree, 2 = Disagree, 3 = Neutral, 4 = Agree, 5 = Strongly Agree If any rating is 3 or below, please comment. Strongly DisagreeDisagreeNeutralAgreeStrongly Agree How well were the objectives met? How well were the objectives met? - Strongly Disagree How well were the objectives met? - Disagree How well were the objectives met? - Neutral How well were the objectives met? - Agree How well were the objectives met? - Strongly Agree Understand the role of cultural self-awareness in the de-escalation process. Understand the role of cultural self-awareness in the de-escalation process. - Strongly Disagree Understand the role of cultural self-awareness in the de-escalation process. - Disagree Understand the role of cultural self-awareness in the de-escalation process. - Neutral Understand the role of cultural self-awareness in the de-escalation process. - Agree Understand the role of cultural self-awareness in the de-escalation process. - Strongly Agree Identify cultural norms in response to anxiety. Identify cultural norms in response to anxiety. - Strongly Disagree Identify cultural norms in response to anxiety. - Disagree Identify cultural norms in response to anxiety. - Neutral Identify cultural norms in response to anxiety. - Agree Identify cultural norms in response to anxiety. - Strongly Agree Comments: Cultural Awareness If any rating was 3 or below, please comment here. Learning Objectives: Self-Reflection * Please rate each objective on how well the item was met based on the following: 1 = Strongly disagree, 2 = Disagree, 3 = Neutral, 4 = Agree, 5 = Strongly Agree If any rating is 3 or below, please comment. Strongly DisagreeDisagreeNeutralAgreeStrongly Agree How well were the objectives met? How well were the objectives met? - Strongly Disagree How well were the objectives met? - Disagree How well were the objectives met? - Neutral How well were the objectives met? - Agree How well were the objectives met? - Strongly Agree Understand the role of self-awareness in the de-escalation process. Understand the role of self-awareness in the de-escalation process. - Strongly Disagree Understand the role of self-awareness in the de-escalation process. - Disagree Understand the role of self-awareness in the de-escalation process. - Neutral Understand the role of self-awareness in the de-escalation process. - Agree Understand the role of self-awareness in the de-escalation process. - Strongly Agree Understand the components of self-reflection. Understand the components of self-reflection. - Strongly Disagree Understand the components of self-reflection. - Disagree Understand the components of self-reflection. - Neutral Understand the components of self-reflection. - Agree Understand the components of self-reflection. - Strongly Agree Comments: Self-Reflection If any rating was 3 or below, please comment here. Learning Objectives: Transference and Countertransference * Please rate each objective on how well the item was met based on the following: 1 = Strongly disagree, 2 = Disagree, 3 = Neutral, 4 = Agree, 5 = Strongly Agree If any rating is 3 or below, please comment. Strongly DisagreeDisagreeNeutralAgreeStrongly Agree How well were the objectives met? How well were the objectives met? - Strongly Disagree How well were the objectives met? - Disagree How well were the objectives met? - Neutral How well were the objectives met? - Agree How well were the objectives met? - Strongly Agree Understand the meaning of transference and countertransference Understand the meaning of transference and countertransference - Strongly Disagree Understand the meaning of transference and countertransference - Disagree Understand the meaning of transference and countertransference - Neutral Understand the meaning of transference and countertransference - Agree Understand the meaning of transference and countertransference - Strongly Agree Understand how transference and countertransference affect managing patients with anxiety. Understand how transference and countertransference affect managing patients with anxiety. - Strongly Disagree Understand how transference and countertransference affect managing patients with anxiety. - Disagree Understand how transference and countertransference affect managing patients with anxiety. - Neutral Understand how transference and countertransference affect managing patients with anxiety. - Agree Understand how transference and countertransference affect managing patients with anxiety. - Strongly Agree Comments: Transference and Countertransference If any rating was 3 or below, please comment here. Learning Objectives: Stage One * Please rate each objective on how well the item was met based on the following: 1 = Strongly disagree, 2 = Disagree, 3 = Neutral, 4 = Agree, 5 = Strongly Agree If any rating is 3 or below, please comment. Strongly DisagreeDisagreeNeutralAgreeStrongly Agree How well were the objectives met? How well were the objectives met? - Strongly Disagree How well were the objectives met? - Disagree How well were the objectives met? - Neutral How well were the objectives met? - Agree How well were the objectives met? - Strongly Agree Identify the levels of anxiety. Identify the levels of anxiety. - Strongly Disagree Identify the levels of anxiety. - Disagree Identify the levels of anxiety. - Neutral Identify the levels of anxiety. - Agree Identify the levels of anxiety. - Strongly Agree Relate anxiety to conflict. Relate anxiety to conflict. - Strongly Disagree Relate anxiety to conflict. - Disagree Relate anxiety to conflict. - Neutral Relate anxiety to conflict. - Agree Relate anxiety to conflict. - Strongly Agree Comments: Stage One If any rating was 3 or below, please comment here. Learning Objectives: Communication * Please rate each objective on how well the item was met based on the following: 1 = Strongly disagree, 2 = Disagree, 3 = Neutral, 4 = Agree, 5 = Strongly Agree If any rating is 3 or below, please comment. Strongly DisagreeDisagreeNeutralAgreeStrongly Agree How well were the objectives met? How well were the objectives met? - Strongly Disagree How well were the objectives met? - Disagree How well were the objectives met? - Neutral How well were the objectives met? - Agree How well were the objectives met? - Strongly Agree Understand how to provide effective and compassionate methods of communication. Understand how to provide effective and compassionate methods of communication. - Strongly Disagree Understand how to provide effective and compassionate methods of communication. - Disagree Understand how to provide effective and compassionate methods of communication. - Neutral Understand how to provide effective and compassionate methods of communication. - Agree Understand how to provide effective and compassionate methods of communication. - Strongly Agree Differentiate between verbal and nonverbal communication. Differentiate between verbal and nonverbal communication. - Strongly Disagree Differentiate between verbal and nonverbal communication. - Disagree Differentiate between verbal and nonverbal communication. - Neutral Differentiate between verbal and nonverbal communication. - Agree Differentiate between verbal and nonverbal communication. - Strongly Agree Identify common body language used to communicate. Identify common body language used to communicate. - Strongly Disagree Identify common body language used to communicate. - Disagree Identify common body language used to communicate. - Neutral Identify common body language used to communicate. - Agree Identify common body language used to communicate. - Strongly Agree Identify how to use therapeutic communication strategies. Identify how to use therapeutic communication strategies. - Strongly Disagree Identify how to use therapeutic communication strategies. - Disagree Identify how to use therapeutic communication strategies. - Neutral Identify how to use therapeutic communication strategies. - Agree Identify how to use therapeutic communication strategies. - Strongly Agree Understand correlation between gestures and speech. Understand correlation between gestures and speech. - Strongly Disagree Understand correlation between gestures and speech. - Disagree Understand correlation between gestures and speech. - Neutral Understand correlation between gestures and speech. - Agree Understand correlation between gestures and speech. - Strongly Agree Practice communication techniques. Practice communication techniques. - Strongly Disagree Practice communication techniques. - Disagree Practice communication techniques. - Neutral Practice communication techniques. - Agree Practice communication techniques. - Strongly Agree Comments: Communication If any rating was 3 or below, please comment here. Stage 2 Learning Objectives: Emotional Confrontation * Please rate each objective on how well the item was met based on the following: 1 = Strongly disagree, 2 = Disagree, 3 = Neutral, 4 = Agree, 5 = Strongly Agree If any rating is 3 or below, please comment. Strongly DisagreeDisagreeNeutralAgreeStrongly Agree How well were the objectives met? How well were the objectives met? - Strongly Disagree How well were the objectives met? - Disagree How well were the objectives met? - Neutral How well were the objectives met? - Agree How well were the objectives met? - Strongly Agree Recognize signs of emotional confrontation. Recognize signs of emotional confrontation. - Strongly Disagree Recognize signs of emotional confrontation. - Disagree Recognize signs of emotional confrontation. - Neutral Recognize signs of emotional confrontation. - Agree Recognize signs of emotional confrontation. - Strongly Agree Identify emotional triggers. Identify emotional triggers. - Strongly Disagree Identify emotional triggers. - Disagree Identify emotional triggers. - Neutral Identify emotional triggers. - Agree Identify emotional triggers. - Strongly Agree Differentiate between threatening and non-threatening communication approaches. Differentiate between threatening and non-threatening communication approaches. - Strongly Disagree Differentiate between threatening and non-threatening communication approaches. - Disagree Differentiate between threatening and non-threatening communication approaches. - Neutral Differentiate between threatening and non-threatening communication approaches. - Agree Differentiate between threatening and non-threatening communication approaches. - Strongly Agree Use strategies to reduce emotional confrontation. Use strategies to reduce emotional confrontation. - Strongly Disagree Use strategies to reduce emotional confrontation. - Disagree Use strategies to reduce emotional confrontation. - Neutral Use strategies to reduce emotional confrontation. - Agree Use strategies to reduce emotional confrontation. - Strongly Agree Understand the agitation continuum. Understand the agitation continuum. - Strongly Disagree Understand the agitation continuum. - Disagree Understand the agitation continuum. - Neutral Understand the agitation continuum. - Agree Understand the agitation continuum. - Strongly Agree Practice social distancing. Practice social distancing. - Strongly Disagree Practice social distancing. - Disagree Practice social distancing. - Neutral Practice social distancing. - Agree Practice social distancing. - Strongly Agree Comments: Stage 2 Emotional Confrontation If any rating was 3 or below, please comment here. Stage 3 Learning Objectives: Aggressive Patients * Please rate each objective on how well the item was met based on the following: 1 = Strongly disagree, 2 = Disagree, 3 = Neutral, 4 = Agree, 5 = Strongly Agree If any rating is 3 or below, please comment. Strongly DisagreeDisagreeNeutralAgreeStrongly Agree How well were the objectives met? How well were the objectives met? - Strongly Disagree How well were the objectives met? - Disagree How well were the objectives met? - Neutral How well were the objectives met? - Agree How well were the objectives met? - Strongly Agree Ensure the safety of the patient, staff, and others in the area. Ensure the safety of the patient, staff, and others in the area. - Strongly Disagree Ensure the safety of the patient, staff, and others in the area. - Disagree Ensure the safety of the patient, staff, and others in the area. - Neutral Ensure the safety of the patient, staff, and others in the area. - Agree Ensure the safety of the patient, staff, and others in the area. - Strongly Agree Help the patient manage his/her emotions and distress and maintain or regain control of his/her behavior. Help the patient manage his/her emotions and distress and maintain or regain control of his/her behavior. - Strongly Disagree Help the patient manage his/her emotions and distress and maintain or regain control of his/her behavior. - Disagree Help the patient manage his/her emotions and distress and maintain or regain control of his/her behavior. - Neutral Help the patient manage his/her emotions and distress and maintain or regain control of his/her behavior. - Agree Help the patient manage his/her emotions and distress and maintain or regain control of his/her behavior. - Strongly Agree Avoid the use of restraints when at all possible. Avoid the use of restraints when at all possible. - Strongly Disagree Avoid the use of restraints when at all possible. - Disagree Avoid the use of restraints when at all possible. - Neutral Avoid the use of restraints when at all possible. - Agree Avoid the use of restraints when at all possible. - Strongly Agree Avoid coercive interventions that escalate agitation. Avoid coercive interventions that escalate agitation. - Strongly Disagree Avoid coercive interventions that escalate agitation. - Disagree Avoid coercive interventions that escalate agitation. - Neutral Avoid coercive interventions that escalate agitation. - Agree Avoid coercive interventions that escalate agitation. - Strongly Agree Comments: Stage 3 Aggressive Patients If any rating was 3 or below, please comment here. Overall Course Evaluation * Please rate each objective on how well the item was met based on the following: 1 = Strongly disagree, 2 = Disagree, 3 = Neutral, 4 = Agree, 5 = Strongly Agree If any rating is 3 or below, please comment. Strongly DisagreeDisagreeNeutralAgreeStrongly Agree The course was: The course was: - Strongly Disagree The course was: - Disagree The course was: - Neutral The course was: - Agree The course was: - Strongly Agree Well organized. Well organized. - Strongly Disagree Well organized. - Disagree Well organized. - Neutral Well organized. - Agree Well organized. - Strongly Agree Easy to follow. Easy to follow. - Strongly Disagree Easy to follow. - Disagree Easy to follow. - Neutral Easy to follow. - Agree Easy to follow. - Strongly Agree Presentation slides supported learning. Presentation slides supported learning. - Strongly Disagree Presentation slides supported learning. - Disagree Presentation slides supported learning. - Neutral Presentation slides supported learning. - Agree Presentation slides supported learning. - Strongly Agree Presenters were knowledgeable. Presenters were knowledgeable. - Strongly Disagree Presenters were knowledgeable. - Disagree Presenters were knowledgeable. - Neutral Presenters were knowledgeable. - Agree Presenters were knowledgeable. - Strongly Agree Overall Comments and Suggestions If any rating was 3 or below, please comment here. Leave this field blank
