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2025 Cashdollar DVP: Centering Nurse Communication in Primary Palliative Care
Joy V. Goldsmith, PhD, examines health communication science in the contexts of healthcare provider training, and serious and chronic illness. Her numerous books and articles in clinical as well as communication journals address health literacy, communication pedagogy, simulation training, oncology nurse communication, interprofessional communication, and family caregiver communication. CommunicateComfort.com, a long-time initiative of Dr. Goldsmith, serves to house and disseminate a range of research interventions and education/training curriculum for healthcare providers.
Storyboard creation and development, e-learning module formation, and mhealth design and navigation are dimensions of Goldsmith’s applied research linking media, theatre, and film across her body of work. COMFORT training has occurred through regionally and nationally grant-funded training courses as well as healthcare systems including MD Anderson Cancer Center and the Veterans Administration, in addition to undergraduate and graduate university provider training programs across America, Australia, and Kenya. Goldsmith is the co-author of eight books and over 75 peer-reviewed journal articles. Her work on BSN program simulation research and communication training includes involvement in a 2025-2026 Macy Foundation Award, the AACN Essentials, and the lead authorship for a BSN textbook identifying essential communication needs for new nurses. Joy is the Founder and Co-Director of the University of Memphis Center for Health Literacy and Health Communication. She also serves as an Affiliate Faculty member in the School of Public Health.
Target Audience
Nurses, APRNs, and Nursing Students
Learning Objectives
- Differentiate between communication science and communication anecdote, identifying the role each plays in informing clinical practice.
- Describe a communication model that positions the nurse at the center of palliative care communication, emphasizing the nurse's leadership and advocacy roles.
- Identify essential communication strategies that support person-centered care in palliative and serious illness settings.
- Reflect on personal communication practices and integrate approaches that align with the goals of person-centered and compassionate care.
Schedule of Events
8:00am-8:30am .……........Onsite Registration and Breakfast
8:30am-8:45am…………..Welcome and Introduction of Distinguished Visiting Professor
8:45am-9:30am…..............William T. Cashdollar DVP (Part 1)
9:30am-9:45am….............Break
9:45am-10:30am…….......William T. Cashdollar DVP (Part 2)
10:30am-10:45am.............Q&A
10:45am-11:00am.............Break
11:00am-11:45am .............Panel Discussion
11:45am..............................Closing Remarks and Evaluation
UTHSC College of Nursing, Memphis is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation.
3 NCPD credit hours will be awarded for this event, and there is no charge for the Nursing Professional Development credit hours.
In order to receive credit hours for this NCPD activity, you must:
- Be in attendance for at least 80% of the program, and
- Complete and submit the Evaluation and Verification of Attendance through the CENow Learning Management System (A code will be provided to you at the closing of the presentation to access the evaluation and verification of attendance through the CENow Learning Management System)
Requirements for successful completion may also include participation in individual or group activities, such as discussion, exercises, practice questions, pre-/post-testing, etc.
Conflicts of Interest
Ineligible companies are those whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.
The planners and presenters of this NCPD activity have no relevant financial relationship(s) with ineligible companies to disclose.
Commercial Support: No
Noncommercial Sponsor Support: No
Off-label Product Use: This NCPD activity does not include any unannounced information about the off-label use of a product for a purpose other than that for which it was approved by the Food and Drug Administration (FDA).
Available Credit
- 3.00 ANCC
- 3.00 Attendance